Personalised definition mug | Add any text | Personalised mug | Custom mug | couples mugs | Teacher mug

Frequently Asked Questions

Custom and personalised orders.

Most of the listing can be adapted to suit any needs!

Please note:
Orders marked as gifts do not come gift wrapped.

PERSONALISATION
Please specify in the message or notes section of the order, the personalised message or details. If you forget to add the personalised message, please convo me with your invoice link and the message you would like.

Where to add extra personalisation, amendments or notes for your order:
Upon checkout, there is a section whereby you may add a "message to the seller". Please enter any personalisation information required (names, date, verse, sentiment, color) in this section. Please CHECK ALL SPELLING AND GRAMMAR,
I am not responsible for those errors, so please double check your text!

Sizing details

If you don't see the size you would like, please contact me, & I will do my best accommodate any requests.

Gift wrapping and packaging

Marking an item as a gift does not mean it will come gift wrapped. This is an option provided to prevent the price being printed on your shipping label.
I do however offer gift wrapping for an extra fee.
Thank you

Faster shipping

I may be able to get items shipped sooner depending how busy I am at the time, or if you would like to pay extra postage.
Please contact me BEFORE purchase, as I can’t guarantee it.
Also if it is a Saturday or Sunday when you contact me, please allow extra time for a response as like a lot people I spend time with my family and may not be working that day.

Shipping may take slightly longer if you are not located in the UK.
Thank you.

Ordering wristband amount

When ordering wristbands select the number you require from the drop down menu, if the amount you need isn’t listed for example 55 add 50 then 5 to your basket before checkout (this will not affect postage).